Search Results: 7 vacancies
...capable of working independently and self-motivated
Experience working within a Global SaaS company would be highly regarded
Zendesk experience is preferred
The Contractor may be requested to provide their services during non-core business hours throughout the...
...Strong analytical skills: identify, scope and resolve complex and sensitive HR issues
~ Data driven: you challenge status quo and strive to improve response times and employee experience
~ Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus...
...pipelines with Github.
# Maintain and improve our internal management systems .
# Respond to IT incidents and requests through Zendesk to ensure minimal downtime and loss.
# Enhance security infrastructure by using Okta for secure Identity management.
# Document...
...data, ensuring everything is recorded accurately and easily accessible (keep record of every complaint using multiple tools such as Zendesk, Looker)
Testing and strengthening current quality controls
Specialize in different account topics and become a subject matter...
...Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It’s well-...
...Reporting
Use email, slack and teamwork.com for project messages, to-dos, files and milestones
Use Sirportly (Similar to Zendesk) Ticket System for support inquiries
Weekly status meeting, bi -weekly scrum meetings mandatory to attend (12pm EST on Mondays and...
...strong relationships with Deel internal stakeholders, responsiveness, and engagement in all Deel's tools and systems, e.g Slack, Jira, Zendesk, etc
Welcoming feedback and considerations across multiple teams and negotiating win-win solutions in a thoughtful, respectful,...
