Are you a customer‑focused individual with a flair for sales and a love for exquisite treats? Lilou Artisan Patisserie, a cherished name in Bahrain for its delectable creations, is seeking a dynamic and friendly Sales Assistant to join our team.

We pride ourselves on offering not just pastries, but an unforgettable experience. If you enjoy connecting with people, handling transactions with ease, and contributing to a delightful shopping atmosphere, we’d love to meet you!

What We’re Looking For:

We’re searching for an enthusiastic individual with excellent interpersonal skills and a commitment to customer satisfaction. Our ideal candidate will possess:

Exceptional Customer Service: A natural ability to treat every customer with efficiency and respect, ensuring they feel welcome from the moment they enter.
Strong Selling Skills: Proactive in advertising and selling our delightful products and services.
Communication & Listening: Excellent verbal communication skills to answer questions clearly, provide product information, and actively listen to customer needs.
Problem‑Solving: Skill in discovering and effectively handling customer concerns and complaints with a positive attitude.
Relationship Building: Ability to develop and maintain strong relationships with both current and prospective customers.
Team Player: A collaborative spirit to work effectively with colleagues.
Organizational Skills: Capable of maintaining a clean and tidy sales area and ensuring shelves are well‑stocked.
Product Knowledge: Eager to establish and maintain knowledge of our current products and sales materials.
Reliability: Punctual and dependable, with attention to detail in handling cash and credit card transactions.

Your Responsibilities Will Include:

As a Sales Assistant/Cashier at Lilou Artisan Patisserie, you'll be key to our customer's delightful experience:

Warmly greet customers upon entry, ensuring a welcoming and positive shopping experience.
Accurately handle all cash and credit card transactions.
Actively advertise and sell our wide range of exquisite products and services.
Seek out potential sales prospects and manage assigned customer accounts.
Address and resolve customer complaints and concerns swiftly and politely.
Maintain and develop strong relationships with our valued customers.
Ensure the sales area and product shelves are consistently clean, tidy, and well‑presented.
Prepare necessary paperwork for service contracts and their maintenance.
Assist in implementing special sales activities to manage product stock.
Participate in marketing events, such as seminars, trade shows, telemarketing, as required.
Follow up on payment collections.
Support the company in implementing its marketing plans.
Perform other duties and responsibilities as assigned by management.

Ready to Sweeten Your Career?

If you are passionate about sales, dedicated to customer service, and eager to work in a beautiful environment surrounded by delicious artisan pastries, we encourage you to apply!

Join the Lilou Artisan Patisserie family and help us continue to create sweet moments for our customers in Bahrain.

Submit your CV and a brief cover letter to hrd@alghalia.com or apply here.

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