Job Description

A System Administrator is an information technology (IT) professional who makes sure an organization’s computer systems are functioning and meet the needs of the organization. Sysadmins support, troubleshoot, and maintain computer servers and networks.

Roles & Responsibilities

Install and configure software and hardware.
Manage on-premises and cloud servers and storage.
Manage and maintain Active Directory.
Manage and maintain Windows & Linux server OS.
Manage Microsoft Office365 Admin account.
Manage AWS accounts.
Set up accounts and workstations.
Monitor performance and maintain systems according to requirements.
Troubleshoot issues and outages.
Ensure security through access controls, backups, and antivirus server.
Upgrade systems with new releases and models.
Develop expertise to train staff on new technologies.
Build an internal wiki with technical documentation, manuals, and IT policies.
Set up new users and give them access to the intranet.
Manage and maintain the file servers.
Employ the latest security protocols.

Minimum Requirements

Proven experience as a System Administrator, Network Administrator, or similar role.
Experience with servers, storage devices, and patch management.
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
Familiarity with various operating systems and platforms.
Resourcefulness and problem-solving aptitude.
Excellent communication skills.

Educational Qualifications & Certifications

BSc/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) and AWS certified) is a plus.

Experience

Minimum 3 years progressive experience in system administration and technical support.

Required Skills

Good communication skills.
Must be fluent in English (speaking, reading, and writing) and preferably Arabic.
Microsoft MCSE certification or similar.
Linux (RHCSA) certification or similar.
AWS certification is a plus.
Availability outside of working hours to resolve emergency issues promptly.
Excellent critical thinking and problem-solving skills.
Patient and professional demeanor, with a can-do attitude.

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SYSTEM ADMINISTRATOR