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Job Description

Sofitel Bahrain Zallaq Thalassa Sea & Spa is seeking an accomplished Chief Concierge to lead our Concierge team and deliver exceptional, personalized guest experiences in line with Sofitel’s luxury standards.

Key Responsibilities

Lead and manage the Concierge team, ensuring seamless service delivery
Create memorable, tailor-made experiences for VIP and repeat guests
Build and maintain strong relationships with local partners and service providers
Ensure full compliance with Sofitel brand standards and service excellence
Handle guest requests and concerns with confidence and efficiency

Qualifications

Active Les Clefs d’Or member (mandatory)
Proven experience as Chief Concierge in a luxury hotel
Strong leadership skills with the ability to train, motivate, and inspire the team
Excellent knowledge of local attractions, culture, dining, and entertainment in Bahrain
Exceptional communication and guest engagement skills
High level of professionalism, discretion, and attention to detail

Additional Information

Your team and working environment:

Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS