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- ...Care Centre Agent The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or... ...procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with...
- ...courtesy and professionalism to achieve customers services business objective. Main Responsibilities & Duties: Answer inbound calls to assist customers who have specific inquiries. Build customer's trust in the services and products offered by Zain. Provide...
- ...Description We are hiring a Call Center Manager with strong Food & Beverage (F&B) experience to lead our restaurant’s customer service operations. The manager will oversee the call center team, ensure smooth handling of reservations and delivery orders, and maintain...
- ...Services_EMEA-E545 Service Centre Manager - Full Time - Al Seef, Bahrain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more...
- ...Support B2B team in creation of a stylistically strong concept for the client that offers visual and functional solutions of home Centre products to meet client satisfaction Ensure customer commitments are met on time through follow-ups on purchases/orders/deliveries...
- ...GF1813 - CONTROLLER CUSTOMER SERVICE (CALL CENTER) Company Gulf Air Holidays Division Operations Location Department Closing Date 22-Oct-2025 MAIN DUTIES AND RESPONSIBILITIES: Assist the Head – Customer Service to achieve compliance and service...
- ...We are seeking a Training Specialist – Medical Claims & Contact Centre Enablement to join our dynamic Global Operations team. In this role... ...training programs for medical claims assessors (non-voice) and call centre advisors (voice). You will play a pivotal role in...
- ...Document details of all conversation and actions taken. Correspond with Care Centre Management and keep an open channel of communication. Maintaining records and close-loop each call by completing the clerical duties which includes faxing, filling up paperwork, doing...
- # BRIEF DESCRIPTIONOF JOB FUNCTION The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service. This role requires an individual who is self-motivatedwith high levelsof energy and drive. The Call Centre...
- ...to Bahraini nationals only. The Role: This role sits at the centre of the customer journey. You’ll act as the primary point of contact... ...feels informed and confident at every stage. This is not a call-centre role. Ownership, responsiveness, and attention to detail...
- ...maintain equipment. Respond to fire alarms and other emergency calls. Select hose nozzles based on the type of fire, and direct... .... Prioritize emergency service calls in the Incident Control Centre to ensure timely assistance. Monitor alarm call systems to assist...
- ...responsible to perform investigation and evaluation for specific calls within predetermined time scales and are dealt with the highest... ...quality improvement process. The CCU - QA will correspond with Care Centre Management accordingly and comply to always provide a customer-...
- ...applications technology. Oversee the reconfiguration of the data centre hardware systems, with the main aim of minimising the physical... ...maintenance of existing complex systems and subsystems such as call centre, payroll, reporting, and financial systems in which...
- ...customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional,... ...field. Experience should be within a reputed shopping centre or luxury hotel environment. Experience may be gained within...
- ...Customer Experience Define and enforce quality assurance standards, call monitoring frameworks, and calibration processes that the vendor... ...Minimum 7–10 years of progressive experience in contact centre management, with at least 3–5 years in a vendor/outsourcing management...
- ...Coordinate and direct business development functions in sales to support Gulf Air markets. # Direct and oversee the WorldWide Call Centre activities to drive call centre sales. # Analyze performance against approved plans and budgets by route and sales areas and report...
- ...Issue/reissue MCOs, send PTAs, and process incoming PTAs for staff travel. Handle all queries received through the Staff Travel Call Centre from both HDQ and outstation staff 24/7. Issue IATA introductory letters to other airlines for former and active staff and...
- ...to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities...
- ...customer service skills Presentable, reliable, and well-organized Previous experience in retail, caf? service, or beverage preparation is an advantage Ability to work in a fast-paced environment Location: City Centre Bahrain Please send your resume/CV...
- ...paced retail environment. Key Responsibilities Technical Support & Debugging Attend to incident calls & service requests assigned by IT Customer Service Centre & Service Station Users, Debugging and resolving first & second level support issues raised by service...
- ...apartments, or similar multi-department properties with complex operations. • Proven operational expertise with the ability to manage on-call duties and handle emergencies beyond standard work hours. • Strong commitment to community, ethics, and core values. • Demonstrated...
- ...processes, and systems that drive speed, trust, and consistent execution. This role is based in Bahrain and acts as the global centre for revenue operations. Open to Bahraini nationals only. The Role: This is a senior, high-impact leadership role responsible for...
- ...layout of electrical systems. Project Documentation: Maintaining detailed records of work performed, materials used, and repairs made. Emergency Response: Responding to call-outs for power failures or dangerous electrical situations. Please send your resume/CV...
- .... It is the foundation of how markets are entered, pages are prioritised, and demand compounds over time. This role sits at the centre of that engine. You will be responsible for executing SEO properly and consistently across markets, pages, and intent journeys, working...
- ...achieve liability, CASA, deposit, and cross-sell (FX, Trade) targets in line with business objectives. • Conduct client visits, prepare call reports, support account planning with product partners, resolve queries, and ensure high customer satisfaction. • Maintain updated...
- ...automation, SCADA/RTU/PLC integration, dispatch application modules, field instrumentation, and the establishment of new Dispatch Centres in the GDN. He will serve as the single point of accountability ensuring smooth coordination across vendors, engineering disciplines...
- ...Responsibilities: •Manage the MD’s calendar, appointments, and meetings •Prepare reports, presentations, and correspondence •Handle emails, calls, and internal/external communication •Arrange travel bookings and meetings. •Maintain filing systems and company records •...
- ...a Professional Secretary Responsibilities: Managing and organizing appointments and meetings for management Handling phone calls and responding to emails professionally Preparing and drafting official letters and administrative reports Maintaining and organizing...
- ...An Office Assistant provides vital administrative support to ensure smooth office operations, handling tasks like managing phone calls, greeting visitors, data entry, and ordering supplies. They maintain files, schedule meetings, and assist with correspondence, requiring...
- ...computer skills (MS Office, email handling) Responsibilities: Greet and assist visitors and clients Answer and direct phone calls Handle appointments and basic office tasks Maintain a clean and organized reception area Salary: To be discussed during interview...


