System Administrator & Automation Specialist

System Administrator & Automation Specialist

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities

• Manage all IT operations jobs such as End of Days, Start of Days, file transfers, etc. via Control‑M.
• Control‑M application software installation, configuration, deployment and upgrades.
• Advise on improving ways of working, proactively suggesting automation‑based improvements.
• Ensure all Control‑M components are designed and implemented with a high‑availability concept and increase overall process resiliency.
• Work with operating systems including Solaris, Linux, AIX and Windows.
• Write scripts in various platforms and languages (PowerShell, Bash, etc.) to automate operations within Control‑M jobs.
• Install and manage Control‑M modules such as Control‑M for backups, Control‑M for OS, Control‑M for database, Control‑M for applications.
• Install, upgrade, configure Control‑M Server, EM and agents (Windows, Unix and Linux) and provide monitoring and troubleshooting.
• Maintain documentation and keep all documents up‑to‑date to inform the team of procedure status.
• Manage the complete Control‑M infrastructure in the bank, including installation, upgrade and configuration of Control‑M Workload Automation tool versions 8/9+.
• Run all operation tasks on all banking applications, including development, test, UAT/SIT and production environments.
• Automate the above operations and other tasks under Control‑M to the maximum extent possible.
• Document all tasks configured under Control‑M with contingency plans for running jobs manually if Control‑M is unavailable.
• Use the full functionality of Control‑M to innovate and improve all tasks running in GPH.
• Configure Control‑M reports to report on all operations performed under Control‑M to higher management.
• Enhance available Control‑M reports or build custom reports using third‑party tools such as Crystal Reports.
• Integrate Control‑M with backup software to make backups part of the end‑of‑day workflow.
• Participate as part of the operations team for smooth running of operations in GPH.
• Participate as part of the project team to automate tasks on new products.
• Support any disaster recovery and business continuity test activities.
• Monitor alerts and ensure service availability for 24×7 hours.
• Coordinate patch and vulnerability management.
• Possibly work shifts: 8‑hour shifts rotated weekly.

Qualifications and Experience

• 2‑5 years of proven IT operations experience with Unix/Linux & Windows system administration and 2+ years programming experience with proficiency in Unix shell (Korn, C, Bash) scripting.
• A minimum bachelor’s degree in Computer Science or equivalent.
• Solid experience working as a Control‑M scheduler in a distributed environment of Windows/Linux/Solaris/AIX.
• Knowledge of Crystal Reports and other tools to generate customized reports on end‑of‑day and other banking operations from Control‑M.
• Experience working in financial services, banking or other fast‑paced 24/7 regulated financial organizations.
• Excellent customer‑service, interpersonal, verbal and written communication skills.
• Strong documentation and automation skills.
• Excellent troubleshooting, root‑cause analysis and permanent problem resolution skills.
• Ability to handle multiple tasks in a fast‑paced environment.
• Data center operations experience in monitoring, incident handling and escalation for Control‑M jobs.
• Database knowledge of Oracle/SQL, and IT certifications such as ITIL, PMP, etc.
• Experience on hybrid cloud environments and certifications on AWS or Azure.